Personalizing Visitor Service in a Small Museum

By Jennifer Jenkins From Dimensions May/June 2013 WonderLab Museum of Science, Health and Technology in Bloomington, Indiana, strives to be not just a destination, but also a valuable community asset. Open since 2003 in its current downtown location, WonderLab is a small museum—7,600 square feet (700 square meters) of gallery space—with fewer than 15 full-time …

Personalizing Visitor Service in a Small Museum Read More »

Dimensions, May/June 2013—Personalizing the Visitor Experience

IN THIS ISSUE May/June 2013 Free-choice learning is the hallmark of science centers and interactive museums. But many institutions are taking this idea a step further by exploring strategies for personalizing the visitor experience—before, during, or after the visit. Some approaches are high tech, like compiling a visitor’s on-site experiences onto a personalized webpage. Others …

Dimensions, May/June 2013—Personalizing the Visitor Experience Read More »

21-Tech: Engaging Museum Visitors Using Mobile Technologies

By Keith Ostfeld From Dimensions May/June 2013 Society has reached a point where everyone desires customized services and products—from coffee to computers to museum experiences—that meet their needs, expectations, and aesthetics. With today’s easy access to phenomenal computational power through personal mobile technologies (PMTs) like smartphones and tablets, we have new avenues to customize museum …

21-Tech: Engaging Museum Visitors Using Mobile Technologies Read More »

A Custom Fit: Personalizing Experiences Using Technology

This is an extended version of an article that appeared in the May/June 2013 issue of Dimensions magazine. Science center and museum professionals from around the world share their experiences using technology—including smartphones, barcodes, and radio-frequency identification (RFID) tags—to personalize the visitor experience. The National Museum of Mathematics (MoMath) opened in New York City in …

A Custom Fit: Personalizing Experiences Using Technology Read More »

Should science centers prioritize adult-oriented programs? What are the benefits and challenges of such programs?

This is an extended discussion of the question that appeared in the Viewpoints department of the May/June 2013 issue of Dimensions magazine. Scitech has been running adults-only nights twice a year since 2009, the year we turned 21. We started doing these evenings as we realized that there must be an increasing number of young …

Should science centers prioritize adult-oriented programs? What are the benefits and challenges of such programs? Read More »

Scroll to Top